Shipping & Returns

Short version: we dispatch within 1–3 business days, or 7 days for custom pieces. Delivery inside India takes 3–7 business days on standard or 1–3 on express. International orders take 7–21 business days. You have 30 days to return anything unworn with its tags — personalised pieces excepted.

Shipping

How long until my order ships?

Stock orders are processed and dispatched within 1–3 business days of payment confirmation. You'll get a confirmation email with tracking once it leaves us. Custom pieces — names, initials, birth years, anniversary dates — are stitched to order and dispatch within 7 days, because someone has to embroider your text before it can be packed.

Delivery times within India

Method	Delivery time
Standard	3–7 business days after dispatch
Express	1–3 business days after dispatch

Shipping is calculated on order weight and destination, and shown at checkout before you pay.

International delivery

We ship worldwide. Standard international delivery runs 7–21 business days depending on the destination country and how long customs clearance takes. Customs duties, import taxes and any local fees are set by the destination country and are payable by you — they are not included in the shipping charge at checkout.

Tracking your order

A tracking number is emailed to you once the parcel is picked up. Allow up to 24 hours for the carrier's system to show movement — a tracking number that shows nothing on day one is normal, not a lost parcel. You can check status any time on the order tracking page.

If something goes wrong in transit

Delays and lost parcels happen. Email abdvikashtomar@gmail.com or call 7466948253 with your order number and we'll chase the carrier. Don't wait — the sooner a parcel is flagged, the more likely it is to be found.

Returns and refunds

The 30-day window

You have 30 days from receiving your item to request a return. To be eligible, the item must be in the same condition you received it: unworn, unused, with tags on, in its original packaging. You'll need your receipt or proof of purchase.

Custom and personalised pieces are not returnable

Anything stitched with a name, initials, birth year or anniversary date can't be returned or exchanged for change of mind. A tee with your name on it can't be sold to anyone else, so it can't go back into stock. Please check your spelling and size before you order — we stitch exactly what you type.

This doesn't affect faults. If a custom piece arrives damaged, defective, or with the wrong text stitched on it, contact us and we'll replace it or refund you.

How to start a return

Email abdvikashtomar@gmail.com or call 7466948253 to request one. If it's accepted we'll send you a return shipping label and instructions on where to send the parcel. Items posted back to us without an approved return request will not be accepted — please contact us first.

Damaged, defective or wrong item

Open your parcel and check it when it arrives. If anything is defective, damaged, or simply isn't what you ordered, contact us straight away so we can look at it and put it right. This is not subject to the same conditions as a change-of-mind return.

Exchanges

The fastest route is to return the item you have and place a separate order for the one you want, rather than waiting for an exchange to be processed. Sizes on popular pieces move quickly, and ordering directly means you don't lose the one you want while a return is in transit.

Refunds

We'll tell you once we've received and inspected your return, and whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few more days to post it. If more than 15 business days have passed since approval and you've seen nothing, contact us.

European Union — 14-day cooling-off period

If your order ships into the EU you have the right to cancel or return it within 14 days for any reason, without giving a justification. The same condition requirements apply: unworn, unused, tags on, original packaging, with proof of purchase.